Delivery Policy

At BdShopify, we are committed to delivering your orders safely, reliably, and within the estimated delivery timeframe. This Delivery Policy explains our delivery coverage, delivery charges, estimated delivery times, and other important information regarding your order.

1. Delivery Coverage

BdShopify delivers products across Bangladesh, including Dhaka and locations outside Dhaka, subject to courier service availability.

2. Delivery Charges

Our standard delivery charges are:

Delivery charges may vary depending on the delivery location, product type, courier service, order requirements, or promotional offers.

The applicable delivery charge will be displayed during checkout or communicated to the customer before order confirmation.

3. Estimated Delivery Time

Our estimated delivery timeframe is:

Delivery time is calculated from the date your order has been confirmed and prepared for dispatch.

These are estimated delivery times and may vary depending on product availability, delivery location, courier operations, and other circumstances.

4. Order Processing

Orders are processed after successful order placement and confirmation.

Before dispatch, BdShopify may contact you by phone or through the contact information provided during checkout to confirm your order or delivery details.

Orders containing pre-order items, temporarily unavailable products, or products requiring additional processing may take longer than the standard delivery timeframe.

5. Delivery Delays

Although we make every reasonable effort to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:

• Product availability

• Courier service delays or operational issues

• Public holidays

• Weather conditions

• Transportation disruptions

• Strikes or road closures

• Natural disasters

• Incorrect or incomplete delivery information

• High order volumes

• Other unforeseen circumstances

In such situations, BdShopify will make reasonable efforts to assist you and provide updated delivery information where available.

6. Delivery Address & Contact Information

Customers are responsible for providing a complete and accurate delivery address and an active phone number during checkout.

Please carefully review your:

• Full name

• Phone number

• House/Building number

• Road/Area

• District

• Delivery instructions, where applicable

BdShopify will not be responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate information provided by the customer.

7. Delivery Attempts

Our delivery partner may contact you before or during delivery.

If a delivery attempt is unsuccessful because the customer is unavailable, the phone number cannot be reached, the address is incorrect, or the order is refused, an additional delivery attempt may be arranged depending on the circumstances and courier policy.

Additional delivery charges may apply in certain cases, where applicable.

Repeated unsuccessful delivery attempts may result in cancellation of the order.

8. Order Tracking

Where tracking facilities are available, BdShopify may provide the relevant tracking information to the customer after the order has been dispatched.

Customers may use the provided tracking information to check the status of their shipment.

9. Receiving Your Order

Customers are advised to check the package and product condition upon delivery.

If you notice any visible damage to the package or any issue with the delivered product, please contact BdShopify as soon as possible and follow our Refund & Return Policy for further assistance.

10. Contact Us

For delivery-related questions or assistance, please contact us:

BdShopify
📞 Phone: +8801764435050
📧 Email: mdistiakbio@gmail.com
🌐 Website: bdshopify.com